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# Accepting online payments

**Let guests pay for their stay online, in one go or in installments, and have Bookingmood keep track of what's paid. This guide takes you from connecting a payment provider to your first refund.**

You need the _Availability_ plan or higher. To confirm bookings automatically after payment, you need the _Booking_ plan.

## [1. Connect a payment provider](#1-connect-a-payment-provider)

- Go to _Settings_ › _General_.
- Under _Payment method_, choose a payment provider and connect your account.

Each provider's integration page explains the steps: [Stripe](https://www.bookingmood.com/en-US/integrations/stripe), [Mollie](https://www.bookingmood.com/en-US/integrations/mollie) or [Square](https://www.bookingmood.com/en-US/integrations/square). Payments go straight to your account; Bookingmood charges no commission.

## [2. Set up your invoices](#2-set-up-your-invoices)

Go to _Settings_ › _Invoices_ and enter your company details, such as your name, address and VAT number. They appear on every invoice. See [Invoices](https://www.bookingmood.com/en-US/docs/payments/invoices).

## [3. Decide when guests pay](#3-decide-when-guests-pay)

Open a unit and go to _Rent_. Under _Payment schedule_, choose when the rent is due, for example 30% at confirmation and the rest 30 days before arrival. Fees in the booking form, such as a cleaning fee, can have their own schedule. See [Deposits, discounts and installments](https://www.bookingmood.com/en-US/docs/booking-form/deposits-discounts-installments).

Want a security deposit? Add a refundable deposit to the rent or to a fee.

## [4. Choose how bookings are confirmed](#4-choose-how-bookings-are-confirmed)

In the unit's _Settings_:

- _Instant bookings_: guests book and pay right away. The booking is confirmed when the first payment is received.
- Booking requests: you review the request first. Turn on _Automatically confirm booking requests after initial payment_ so the booking is confirmed once the guest pays.
- _Cancel bookings when initial payment fails_ and _Payment expires after_: free up the dates when a guest doesn't pay in time.

See [Booking requests vs instant bookings](https://www.bookingmood.com/en-US/docs/bookings/booking-requests-vs-instant-bookings).

## [5. Let guests know](#5-let-guests-know)

Add messages to the unit's _Message schedule_ with the triggers _Payment due_ and _Automated payment received_, so guests are reminded to pay and receive a confirmation. See [Message schedule](https://www.bookingmood.com/en-US/docs/guest-communication/message-schedule).

## [6. Follow up on payments](#6-follow-up-on-payments)

Guests pay on their [guest page](https://www.bookingmood.com/en-US/docs/bookings/guest-page). Go to _Payments_ to see what's paid and what's overdue. See [Booking payments](https://www.bookingmood.com/en-US/docs/payments/booking-payments).

## [7. Return deposits](#7-return-deposits)

After the stay, go to _Refunds_ to see the deposits that are due. Return the money in your payment provider's dashboard, then record the refund in Bookingmood. See [Refunds](https://www.bookingmood.com/en-US/docs/payments/refunds).
