2 min read

[Plan Free Availability Booking](https://www.bookingmood.com/en-US/pricing)

# Notifications

**Stay up to date on new bookings, payments, upcoming tasks and other important events. Notifications are sent by email, and some can also be sent as a text message (SMS). Each team member chooses their own notifications.**

## [Enable notifications](#enable-notifications)

- Open the profile menu at the bottom of the side navigation.
- Click _Notifications_.
- Use the switches to turn on email (envelope icon) or SMS (phone icon) notifications.

Changes are saved automatically.

## [Available notifications](#available-notifications)

| Notification | When | Email | SMS |
| --- | --- | --- | --- |
| Booking requests | A guest submits a [booking request](https://www.bookingmood.com/en-US/docs/bookings/booking-requests-vs-instant-bookings) | ✓ | ✓ |
| Instant bookings | A guest makes an [instant booking](https://www.bookingmood.com/en-US/docs/bookings/booking-requests-vs-instant-bookings) | ✓ | ✓ |
| Bookings registered by colleagues | A team member [adds a booking](https://www.bookingmood.com/en-US/docs/bookings/manual-bookings). You are not notified about bookings you add yourself. | ✓ |  |
| Upcoming tasks | A [task](https://www.bookingmood.com/en-US/docs/tasks) is almost due | ✓ | ✓ |
| Payment received | An automated [payment](https://www.bookingmood.com/en-US/docs/payments) for a booking is received | ✓ |  |
| New reviews | A guest leaves a [review](https://www.bookingmood.com/en-US/docs/reviews) | ✓ |  |
| Calendar import failures | An [external calendar import](https://www.bookingmood.com/en-US/docs/synchronization/ical) fails or is deactivated | ✓ |  |
| Organization invites | Someone invites you to an [organization](https://www.bookingmood.com/en-US/docs/getting-started/organizations) | ✓ |  |
| Account updates | Your trial expires, your credits run out, onboarding tips, etc. | ✓ |  |

### [Upcoming tasks](#upcoming-tasks)

For task notifications you can also choose:

- **Which tasks**: _Assigned to me_ only notifies you about tasks assigned to you. _All_ notifies you about every task for the units you have access to.
- **How far in advance**: anywhere from 10 minutes to 24 hours before a task is due.

## [Who receives notifications](#who-receives-notifications)

Notifications are only sent to team members who have access to the unit involved:

- **Admins** and **Superusers** can receive notifications for all units.
- **Users** receive notifications based on the _Notifications_ permission they have for each unit. See [Roles and permissions](https://www.bookingmood.com/en-US/docs/team/roles-and-permissions).
  - _No access_: no notifications for this unit.
  - _Non-financial_: booking and review notifications.
  - _Full access_: all of the above, plus _Payment received_.

_Upcoming tasks_ follow the task settings described above instead. _Calendar import failures_ are only sent to Admins and Superusers.

## [SMS notifications](#sms-notifications)

To receive text messages, add your phone number first:

- Open the profile menu at the bottom of the side navigation.
- Click _Authentication_.
- Enter your phone number and save it.
- Optionally, click _Send test message_ to check that messages arrive.

SMS notifications are available for booking requests, instant bookings and upcoming tasks. Message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP.

Last modified November 3, 2026