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# Working with cleaners

**Do you work with** **[cleaners](https://www.bookingmood.com/en-US/vacation-rental-cleaning-software)** **or maintenance staff? Give them access to Bookingmood, so they see when guests arrive and leave, know what to do and can check off their tasks.**

Cleaning and maintenance staff with the _Maintenance_ permission:

- See the dates and number of guests of bookings.
- Don't see guests' contact details, prices or payments.
- See and check off the [tasks](https://www.bookingmood.com/en-US/docs/tasks) of a booking.
- Can exchange internal notes with you about a booking.

## [1. Invite your staff](#1-invite-your-staff)

- Go to _Settings_ › _Team_.
- Click _New member_.
- Choose the role _User_.
- Under _Permissions_ › _Bookings_, choose _Maintenance_ for the units they work on.
- Click _Invite to organization_.

They receive an email invitation and create an account. See [Roles and permissions](https://www.bookingmood.com/en-US/docs/team/roles-and-permissions).

## [2. Set up tasks](#2-set-up-tasks)

Add tasks that apply to every booking, such as the final cleaning, in the unit's _Tasks template_, and assign them to your staff. Tasks are added to each new booking automatically. See [Tasks](https://www.bookingmood.com/en-US/docs/tasks).

Your staff can get a reminder by email or text message before a task is due. They set this up themselves under profile menu › _Notifications_ › _Upcoming tasks_.

## [3. What your staff sees](#3-what-your-staff-sees)

When they sign in, your staff see the _Timeline_ with the bookings of their units. Clicking a booking shows its dates, guests and tasks.

![A booking as seen by staff](https://ksxynoprjyugtwuaqdho.supabase.co/storage/v1/render/image/public/public/-d59715fa-d763-4a24-b878-55efac2e4b95.png?quality=75&resize=contain&width=3840)

They can also add the bookings and tasks to their own calendar with an [iCal feed](https://www.bookingmood.com/en-US/docs/synchronization/ical) that includes tasks.

## [4. Share notes](#4-share-notes)

Use _Internal note_ in a booking's message editor to leave a note for your team, for example "Extra bed in the second bedroom". Guests never see internal notes.

![Internal notes](https://ksxynoprjyugtwuaqdho.supabase.co/storage/v1/render/image/public/public/-a85d7723-30a1-4f35-833b-f6c89cf7d7af.png?quality=75&resize=contain&width=3840)