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# SMS

**Besides emails, you can send text messages to guests, by hand from a booking or automatically from the** **[message schedule](https://www.bookingmood.com/en-US/docs/guest-communication/message-schedule)****.**

## [Request access](#request-access)

SMS sending is restricted for new organizations to prevent abuse. Open a booking's messages or _Message templates_, choose SMS, and click _Request SMS access_. This opens an email to our support team; we enable SMS for your organization after a short check.

## [Guests' phone numbers](#guests-phone-numbers)

Text messages go to the phone numbers of the booking's contacts. Ask for a phone number in the booking form with the _Phone field_, and turn on _With SMS opt-in_ so guests agree to receive text messages. See [Booking form](https://www.bookingmood.com/en-US/docs/booking-form#contact-details).

## [Send a text message](#send-a-text-message)

- By hand: open a booking, choose _SMS_ in the message editor, write the message and click _Send_. See [Manual messages](https://www.bookingmood.com/en-US/docs/guest-communication/manual-messages).
- Automatically: add a _Scheduled SMS_ to a unit's message schedule.

Text messages can use the same [variables](https://www.bookingmood.com/en-US/docs/guest-communication/message-variables) as emails. Keep them short: long messages are split into several parts.

Востаннє змінено 3 листопада 2026 р.