How to handle last-minute bookings like a pro
Adriaan de Jager

Adriaan de Jager

Nov 1, 20252 min read
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How to handle last-minute bookings like a pro

Last-minute bookings can be a blessing and a challenge. On one hand, they help you fill unexpected gaps in your calendar. On the other hand, they can throw your plans, and your cleaning schedule, into chaos.

But with the right setup, last-minute guests can become some of your easiest and most rewarding customers.

In this blog, we’ll walk you through how to prepare for and manage last-minute bookings like a true professional, with help from Bookingmood.

Why last-minute bookings matter

  • Higher occupancy rates: fill in gaps between longer stays

  • Less decision fatigue: these guests often book faster

  • More direct bookings: especially when guests are traveling spontaneously and searching for availability nearby

Shift your mindset: be last-minute friendly

Start by embracing the fact that last-minute bookings are not always stressful. With a bit of planning and automation, they can be surprisingly easy to handle.

Set smart booking rules

To stay in control of your calendar, set clear booking conditions:

  • Minimum time before arrival (e.g. “no bookings less than 4 hours in advance”)

  • Buffer time between bookings (for cleaning and prep)

  • Minimum stay requirements for weekends or holidays

With Bookingmood: you can easily adjust your availability rules and prep times for each property, so no more manual juggling.

Use automated messaging

Last-minute guests are often on the move and need clear, instant communication. Set up automated messages like:

  • A “Thanks for booking!” message with directions and check-in instructions

  • A “Welcome!” email with Wi-Fi info and house rules

  • A “Reminder” the night before check-in with a contact number

Bookingmood lets you schedule these emails so your guests are informed and reassured, even if you’re away from your desk.

Coordinate with your cleaning team

Your cleaning crew needs to know ASAP when a last-minute booking comes in. Options:

  • Share your Bookingmood calendar with your cleaners

  • Set up SMS or email notifications for new bookings

  • Use calendar colors or tags to highlight urgent turnovers

Staying in sync = no surprises and no awkward arrivals.

Go mobile-friendly

Last-minute guests are usually booking from their phones. Your website and booking system need to be:

  • Fast-loading

  • Mobile-optimized

  • Easy to navigate in a hurry

Bookingmood’s booking flow is designed to work beautifully on mobile. No downloads, no distractions, just a few taps to book.

Offer last-minute perks

Give guests a reason to choose you over the competition:

  • “Late check-out included for last-minute stays”

  • “10% off if booked within 48 hours of arrival”

  • “Free welcome snack for same-day bookings”

Little touches can tip the scale in your favor.

Bookingmood and last-minute bookings

Last-minute bookings don’t have to mean panic. With a little planning, smart automation, and the right tools, you can turn these spontaneous stays into stress-free wins. Bookingmood helps you stay flexible, professional, and ready to welcome guests, even at a moment’s notice. Try Bookingmood for free and never fear a last-minute booking again.

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Why last-minute bookings matterShift your mindset: be last-minute friendlySet smart booking rulesUse automated messagingCoordinate with your cleaning teamGo mobile-friendlyOffer last-minute perksBookingmood and last-minute bookings

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