Guests can't book certain dates
Dates show as unavailable on your website, or guests can select dates but can't finish their booking? Go through these causes one by one. Most often, the dates have no price or are blocked by an imported calendar.
See why a date is unavailable
Open the unit's Calendar and hover over the date: the legend says why guests can't book it, such as a booking or blocked period, an imported event, Closed in the price calendar or a restriction no stay fits. The sections below explain each cause.
The dates have no price
Guests can only book dates that have a price.
Price calendar: dates without a configuration are closed. Open the unit, go to Price calendar and check that a configuration is applied to the dates, also next year. See Price calendar.
PriceLabs: if the unit's Price definition under Rent is PriceLabs but PriceLabs isn't connected or sends no rates, guests can't book. Connect PriceLabs, or switch the unit to Standard or Price calendar. See Rent prices.
Standard: check that the rent has a price for the season of the dates.
The dates are closed or blocked
Imported calendars: a booking imported from Airbnb, Booking.com or another website blocks the dates. Look at the unit's Calendar, and check the unit's imported feeds under Synchronization. See iCal synchronization.
Closed dates: dates set to Closed in the price calendar can't be booked.
Blocked periods and bookings: see the unit's Calendar. Depending on the widget, pending bookings show as booked too. See Blocked periods.
Main and sub units: a booking on a main unit blocks its sub units, and the other way around. See Main and sub units.
The stay doesn't meet the restrictions
Single dates can look available while a stay isn't allowed, for example because of a minimum stay, the days guests can arrive or leave, or how far in advance they can book. Check the restrictions of the unit, or of the price calendar configuration. See Restrictions.
Guests can't finish the booking form
If guests can select dates but the booking doesn't go through, a required field may block it, for example a field guests don't expect to fill in. Open the unit's Booking form, check which fields are required, and try a booking yourself in the widget. See Booking forms.
The widget only shows availability
Plan: on the Availability plan, widgets show availability, but guests can't book. Booking needs the Booking plan. See Plan changes.
Interaction: in the widget settings, Interaction must be set to Book. See Widget settings.
Inactive organization: when the trial or subscription has ended, widgets, websites and iCal feeds stop working. See Organizations.
Still unavailable?
Contact us with a link to the widget or website, the unit and the dates you tried, and we'll take a look.
Son değiştirilme 11 Kasım 2026