Customer story: Moserhuus
How Moserhuus simplified booking management with Bookingmood
About Moserhuus
Moserhuus is a charming holiday home in Furna, Switzerland, located at 1,351 metres above sea level in the Prättigau mountains. The traditional farmhouse offers space for up to 10 guests across five bedrooms and combines a peaceful mountain setting with modern comforts such as a hot tub and sauna.
Run by sisters Sina and Selin Luminati, Moserhuus has been in their family for generations. Their goal is simple: to give guests a comfortable place where they can truly feel at home while enjoying the mountains.
Why Moserhuus chose Bookingmood
✔️ Flexible pricing per person and per night
✔️ Less manual booking administration
✔️ Easier invoice management
✔️ Simple and intuitive platform
✔️ Fair pricing for a smaller accommodation
✔️ Fast and personal customer support
The challenge
Before Bookingmood, Moserhuus used Wix Hotels to manage bookings for their holiday home.
After an update to the system, however, it no longer provided the flexibility they needed. One of the biggest challenges was pricing.
Moserhuus charges a fixed nightly rate for up to five guests, with an additional charge for each extra person. This pricing structure could not be configured in Wix Hotels in the way the owners needed.
As a result, bookings had to be entered manually and invoices created themselves, creating unnecessary administrative work.
"We charge per person and per night, and this was not possible to set up the way we needed it in Wix Hotels. Because of this, we had to enter every booking manually and create the invoices ourselves."
Finding a system that fits
Rather than simply switching to another well-known booking platform, the Moserhuus team took the time to test several different systems, including solutions from larger providers.
Each option had its own limitations. Some did not offer the right settings, others lacked important functionality, while some simply did not have the look and feel they were looking for.
With Bookingmood, they finally found a system that matched their requirements.
"With Bookingmood, I finally found a system that fits our needs very well. It is easy to use, flexible and has exactly the functions we were looking for." The owners also appreciated that Bookingmood offered the functionality they needed at a fair price.
Less administration, more time
Since switching to Bookingmood, managing reservations has become much easier for Moserhuus.
Tasks that previously had to be handled manually can now be managed directly through the platform. This has reduced administrative work and saved the owners valuable time.
The flexible pricing setup also means the booking system can reflect the way Moserhuus actually charges its guests.
Key benefits:
Pricing that matches the Moserhuus business model
Less manual booking administration
Easier management of reservations and invoices
Time saved on repetitive tasks
Simple and intuitive booking management
Flexible functionality without unnecessary complexity
Fair pricing for a smaller accommodation
"Many things that we had to do manually before can now be done directly through the system. This saves us time and makes everything much easier to manage."
Personal support makes a difference
For Moserhuus, the experience with Bookingmood is not just about the software.
The owners particularly appreciate the personal support they receive whenever they have a question or need assistance.
"When I needed help, I received a very quick, friendly and helpful answer."
This combination of an easy-to-use platform and personal support has given the owners confidence that they have a booking system they can rely on.
Why Moserhuus recommends Bookingmood
Moserhuus believes Bookingmood is particularly well suited to smaller accommodation providers that need flexibility without paying for unnecessary complexity.
The platform provides the functionality needed to manage bookings efficiently while remaining accessible and affordable.
"Especially for smaller accommodations, I think Bookingmood is a great solution. It is affordable but still offers many useful functions and settings."
For Moserhuus, switching to Bookingmood has resulted in a booking system that fits their business rather than forcing their business to adapt to the limitations of their software.
"For us, it works very well and we are happy that we found it."
Looking for a booking system that fits your accommodation?
Bookingmood helps holiday homes and other small accommodations manage flexible pricing, automate bookings, and reduce administrative work, all in an easy-to-use platform with personal support.