Booking details
Click a booking on the Timeline, in a unit's calendar or in the Bookings list to open it. The booking screen has three parts.
Units and dates
On the left are the units in the booking, each with its title, status, dates and number of guests (Occupancy), and the answers to the booking form (Booking details).
Change the status, for example from Pending to Confirmed.
Change the dates, or drag the booking on the calendar.
Select a unit below the list of units to add it to the same booking, see Multi-unit bookings.
Remove booking details removes a unit from the booking.
History and messages
In the middle is the history of the booking: when it was created and updated, contacts that were added, invoices, reviews and every message. At the bottom you write new messages or internal notes, see Manual messages.
Contacts, payments and invoices
On the right, available from the Availability plan:
Contacts: the guests linked to the booking, see Contacts.
Payments and Deposit refunds: payments received or still due, see Booking payments and Refunds.
Non-invoiced items: the line items of the price that aren't on an invoice yet.
Invoices: the invoices sent for the booking, see Invoices.
Line items
The price of a booking consists of line items: the rent, fees, discounts, taxes and refundable deposits. They're calculated from the unit's rent prices, booking form and coupons when the booking is made, see Price breakdown.
To add a line item, such as an extra cleaning fee, add it under Non-invoiced items. Enter a label and amount, choose whether it's a Fee or a Refundable deposit, and select the applicable taxes.
To change or delete a line item, click it.
When you change the dates, units or guests, the booking shows Pricing is out of date. Click Recompute prices to calculate the line items again.
Click Generate invoice to put the non-invoiced items on an invoice.
When the guest booked in another currency than the unit's, the screen shows the exchange rate that was used.
Guest page
Click Guest page to open the page your guest sees, see Guest page.
Delete a booking
Click Delete booking to permanently delete the booking with all related data, including payments and messages. The guest isn't notified and loses access to the guest page. To keep a record, change the status to Cancelled instead.
Zadnja sprememba 3. november 2026