Cleaners and maintenance

Available onAvailabilityBooking

Do you work with cleaners or maintenance staff? Add them to Bookingmood and work better together.

  • Add (recurring) tasks on the checklist which can be checked off.
  • Cleaning and maintenance staff will see check-ins and check-outs.
  • The staff won't see private data or financial data, only the name of the first guest and the number of guests of the booking.
  • You and the staff can share private notes.

Add a cleaning or maintenance staff member

  • Go to Team.
  • Click on + New member.
  • Select User as Role.
  • Under Permissions, select Maintenance for the concerned rental units.
  • Click on Invite to organization.

Permission management in Bookingmood

Manage the checklist

The checklist with tasks are managed within a unit. Every booking for that unit will contain that checklist. You can add or delete one-time tasks in a booking itself.

  • Open a unit.
  • Go to Settings > General.
  • Scroll down to the Booking checklist.

You can add tasks, assign them to Team members and setup the schedule.

Task template management in Bookingmood

How the staff sees it

When staff members log in, they will see the timeline. They can't perform any actions. They can click on a booking. They will see this:

Event seen as staff in Bookingmood

And they will be able to send private messages:

Sending private notes in Bookingmood

Notifications

You can enable notifications for tasks. Notifications can be sent via email and as text messages (SMS). To enable notifications:

  • Click on your profile icon.
  • Click on Profile.
  • Click on Notifications.
  • Enable notifications for Upcoming tasks.

Last modified January 31, 2024

On this page

Add a cleaning or maintenance staff memberManage the checklistHow the staff sees itNotifications