Guest communication

Contacts

Contacts are people that are linked to bookings. You can add a contact yourself. When a guest submits a booking, the guest will be created as a Contact automatically. The Contact related fields that the guests have to fill in, are managed in the Booking form . Add a Contact to a booking Add or open a booking. Click on

Email settings

You can edit the settings of the emails that are sent by Bookingmood. Show Bookingmood branding in emails You can show or hide the reference of Bookingmood in the emails that are sent. Go to Settings > Email . Find the Show Bookingmood branding setting. Switch it on to display the branding or off to hide it. Email grou

Manual messages

Send emails and text messages (SMS) to your guests. Simple to set up and easy to use. Improve guest communication with Bookingmood.

Scheduled messages

You can send emails and text messages (SMS) to your guests. The messages can be sent manually , but some parts can also be automated. Add an automated message Open a unit. Click on Messages . Click on + Email or + SMS. Choose the moment and settings. Add the subject and content of the message. Use the + button in the e