Message variables

Variables are placeholders in a message that are replaced with the details of the booking when it's sent. For example, {{arrival_date}} becomes the arrival date of the booking. Add a variable with the + button in the message editor.

All messages#

• {{address}}

• {{arrival_date}}

• {{departure_date}}

• {{duration}}

• {{email}}

• {{first_name}}

• {{guest_url}}

• {{last_name}}

• {{name}}

• {{organization_name}}

• {{phone}}

• {{product_name}}

• {{reference}}

• {{subtotal}}

• {{total}}

For each capacity group, {{occupancy_<group>}} is the number of guests in that group, for example {{occupancy_Adults}}.

Messages about invoices#

Messages with the Invoice created from admin trigger can also use:

• {{invoice_reference}}

• {{invoice_date}}

• {{invoice_total}}

Messages about payments#

Messages with the Payment due or Automated payment received trigger can also use:

• {{payment_reference}}

• {{payment_total}}

• {{payment_paid}}

• {{payment_due_at}}

Dernière modification 3 novembre 2026